Client Account Support Specialist - Remote from Bali

RealPage Philippines is seeking a dynamic Client Account Support Specialist to join our team in Bali. This role offers a unique opportunity to develop your account management skills while working remotely from the beautiful island of Bali. As a Client Account Support Specialist, you will be the primary point of contact for our clients, ensuring their needs are met and their experience with our services is exceptional.

Based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung, you will work closely with our internal team to deliver outstanding client support. This role is perfect for those looking to launch their career in account management with a company known for its innovative approach and commitment to excellence.

Join us and be part of a team that values growth, innovation, and client satisfaction. We offer a competitive salary and a dynamic work environment where your contributions are valued.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional client support by addressing inquiries and resolving issues promptly.
• Manage client accounts by maintaining accurate records and ensuring timely updates.
• Collaborate with internal teams to ensure seamless delivery of services to clients.
• Assist in the development and implementation of client onboarding and offboarding processes.
• Monitor client satisfaction and provide feedback to improve our services.
• Stay up-to-date with industry trends and best practices in client account management.
• Participate in team meetings and contribute to the development of client support strategies.
• Ensure compliance with company policies and procedures.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 1-2 years of experience in client support or account management.
• Strong communication and interpersonal skills.
• Proficiency in English, both written and spoken.
• Basic knowledge of CRM software such as Salesforce or HubSpot.
• Ability to work independently and as part of a team.
• Familiarity with client-facing roles and account management processes.
• Willingness to travel to client sites as required.

🛠️ Keahlian

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